HOW DO I CONTACT YOU?
All order inquiries and general questions should be emailed to firstname.lastname@example.org
WHAT IS THE "TVLA FUND"?
We have partnered with Worthington Animal Clinic and the Boulder Humane Society to donate a portion of every purchase to animals in need. Check out our "TVLA Fund" page for more info.
HOW LONG UNTIL MY ORDER SHIPS?
We make sure to get orders out the door as quick as possible. Everything ships within 5-7 business days.
DO YOU SHIP TO P.O. BOXES?
Yes we do!
WILL I RECEIVE A TRACKING NUMBER?
Yup! As soon as our system populates the shipping label, you will receive a notification with your tracking number.
I GAVE YOU THE WRONG SHIPPING ADDRESS, WHAT DO I DO?!
If you filled out the wrong shipping information, please email us immediately with your full name and order number: email@example.com
If your apparel doesn’t fit when you get it, or you just don’t love it for any reason, we’ll take it back. Email us at firstname.lastname@example.org to have the team email you a pre-paid return label. As soon as we receive your merchandise back at HQ, you will be issued a full refund minus $7.99 for the return shipping.
Returns are accepted within 30 days of being shipped to you (as long as original packaging is intact).
ANY OTHER QUESTIONS?
When in doubt, shoot us an email [email@example.com]. We’d love to connect!